Gaven offers warranties on doors to guarantee our product’s materials and workmanship.
| Product or Component | Duration of Standard Warranty | What’s Covered |
|---|---|---|
| Door Leaf and Frames | 15 years | Defective parts and components supplied by Gaven as part of a completed solution. |
| Air Seals | 1 year | |
| Controller | 1 year | |
| Hardware | 1 year | |
| Pneumatic Parts | 1 year | |
| Compressors | 1 year | |
| Control Boxes | 1 year | |
| 3 rd Party Components | 1 year or mfgr. warranty (if longer) |
*Field installation, unauthorized 3 rd party repairs, and travel are not covered by warranty.
| EXWAR-RFD-1YR | 1 Year | $1,000 | $1,500 flat rate cost for an on-site repair technician, if required. |
| EXWAR-RFD-3YR | 3 Years | $2,700 | |
| EXWAR-RFD-5YR | 5 Years | $4,000 |
*Flat rate based on man-day rates and can cover multiple doors per day. Additional costs apply if repairs require more than one technician.
**Extended warranty pricing is per door with discounts available for multiple doors per site.
| EXWAR-HD-1YR | 1 Year | $2,000 | $1,500 flat rate cost for an on-site repair technician, if required. |
| EXWAR-HD-3YR | 3 Years | $5,400 | |
| EXWAR-HD-5YR | 5 Years | $8,000 |
*Flat rate based on man-day rates and can cover multiple doors per day. Additional costs apply if repairs require more than one technician.
**Extended warranty pricing is per door with discounts available for multiple doors per site.
| SERVICE-RFD-1YR | 1 Year | $5,000 | $1,500 flat rate cost for an on-site repair technician, if required. |
| SERVICE-RFD-3YR | 3 Years | $13,500 | |
| SERVICE-RFD-5YR | 5 Years | $20,000 |
*Flat rate based on man-day rates and can cover multiple doors per day. Additional costs apply if repairs require more than one technician.
**Extended warranty pricing is per door with discounts available for multiple doors per site.
| SERVICE-HD-1YR | 1 Year | $7,500 | $1,500 flat rate cost for an on-site repair technician, if required. |
| SERVICE-HD-3YR | 3 Years | $21,000 | |
| SERVICE-HD-5YR | 5 Years | $32,500 |
*Flat rate based on man-day rates and can cover multiple doors per day. Additional costs apply if repairs require more than one technician.
**Extended warranty pricing is per door with discounts available for multiple doors per site.
All Gaven products provide a complete Preventative Maintenance Schedule (PMS) to maintain the effectiveness and operation of the door. Contact Gaven for a copy of the manual at sales@gavenindustries.com if a new copy is required. Documentation of PMS is required for warranty validation.
| Task | Interval |
|---|---|
| Visual inspection of accessible shield walls & door weld seams. | Monthly |
| Visual Inspection of air seal, hinges, pneumatic fittings, door frames, electrical control system, closers, etc. | Weekly |
| Cleaning of all air seals and mating surfaces. | Weekly |
| Inspection of pneumatic air system – compressor, fittings, and air lines. | Annual |
| Task | Interval |
|---|---|
| IEEE-299, Shielding Effectiveness test. | Annual |
| Regular replacement of pneumatic air seals. | Annual |
| Maintenance of pneumatic air system – compressor, fittings, and air lines. | Annual |
*Additional recommended inspection and testing performed by Gaven if an Annual Service Plan is purchased.
| Task | Interval |
|---|---|
| Visual inspection of accessible EMP shield walls & PoE weld seams. | Monthly |
| Visual Inspection of air seal, hinges, pneumatic fittings, door frames, electrical control system, closers, etc. | Weekly |
| Cleaning of all air seals and mating surfaces. | Weekly |
| Inspection of pneumatic air system – compressor, fittings, and air lines. | Monthly |
| Task | Interval |
|---|---|
| Planewave SELDS Testing. | Annual |
| Regular replacement of pneumatic air seals. | Annual |
| Maintenance of pneumatic air system – compressor, fittings, and air lines. | Annual |
*Additional recommended inspection and testing performed by Gaven if an Annual Service plan is purchased
Gaven is not responsible for damage due to:
Warranty is voided if:
Gaven assumes no liability for consequential damages.
Seller warrants that its work (except for those aspects of the work covered by special warranties) will be free from defects in material and workmanship for a period of
Seller warrants to Owner, only, that the R.F. Shielded Air Seals (hereinafter referred to as Air Seals) in the R.F. door (which is a normal wear item) will not fail due to deterioration for a period of one (1) year from the date of delivery. The warranty shall not apply to:
deterioration for a period of one (1) year from the date of delivery. The warranty shall not apply to:
Seller assigns its full and complete warranty rights regarding all components and hardware. Seller does not warrant any components to any extent beyond that which their manufacturers warranted them to the Seller, and Seller shall not be independently liable for defects associated with those components beyond any liability of their manufacturer.
The warranties provided under section 1, above, are strictly limited to their terms and are in lieu of all other warranties, expressed, implied, and/or statutory.
Owner expressly agrees that the owner’s sole and exclusive remedy for breach of warranties set forth, above, for any tortuous conduct, or for any cause of action, shall be the remedies set forth in section 1. Owner further specifically understands and agrees that, except as provided in section 1, no remedy shall be available to the owner, including but not limited to claims for incidental, consequential, special, or punitive damages, for any cause whatsoever, or injury or death of persons or damage to property or any other consequential, economic, or incidental loss. Under no circumstances will the Seller be liable for loss of anticipated profits, or any other loss caused by reason of the nonoperational of, or the increased expense of operation caused by Seller work. This exclusion shall apply to all claims, whether sounding in tort, contract, or otherwise, and shall apply to all damages.
*SPECIAL NOTE: If the items furnished by Gaven Industries were not installed by Gaven Industries or an authorized installer, Gaven Industries shall not be liable for all defects, deterioration, etc. which may be determined by Gaven Industries to be caused by the installation. Gaven Industries shall only be responsible for issues attributed to factory defects.